Innovation and Your Business

Steve Jobs shows off the white iPhone 4 at the...

Steve Jobs shows off the white iPhone 4 at the 2010 Worldwide Developers Conference Español: Presentación del iPhone 4 por Steve Jobs en la Worldwide Developers Conference del año 2010 (Photo credit: Wikipedia)

Peter Drucker once said, “Business has only two functions — marketing and innovation.” If this is true (and I think it is) there should be more time and energy spent on these two subjects than anything else in business life.

But, if you are like most businesses who do spend time on these two subjects, you might well be making a mistake that made Steve Jobs cringe. That mistake (especially in the area of innovation) is to consider the customer ahead of your own thoughts.

“Steve Jobs avoids most focus groups like the plague,” says tech analyst Rob Enderle. “It comes down to the very real fact that most customers don’t know what they want in a new product.”

Carmine Gallo, who wrote “The Innovation Secrets of Steve Jobs” said about this thought, “Sure, “listen” to your customers and ask them for feedback. Apple does that all the time. But when it comes to breakthrough success at Apple, Jobs and his team are the company’s best focus group.”

So, as you are thinking about the innovation that is going to make your company special in the market place, don’t count yourself short. Make your thinking more important than your customers because, as Henry Ford once said, “If I’d have asked my customers what they wanted, they would have told me ‘A faster horse.’”

How innovative are you? How much time do you spend creating the next great thing your company is going to introduce?

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The Essentials of Business Success

I hope you have all been enjoying the series “Building a Business that Counts.” I have enjoyed reading and commenting on your comments so far and hope that the rest of this series can be blessing to you.

Today, I want to get down to brass tacks. I want to share with you what I think are the essentials of business success. Those basic things that every entrepreneur and small business needs to understand in order to make their definition of success come to pass.

In his best selling book The E-Myth Revisited (Amazon affiliate link) Michael Gerber speaks about the “fatal assumption” in business. He says that the fatal assumption is, “if you understand the technical work of a business, you understand the business that does that technical work.” In other words, you may be an awesome carpenter, but that does not mean that you understand how to run a successful and profitable carpentry business.

In order to make your business grow and thrive, you need to understand the essentials of business success. I think that these essentials fall into five categories:

1. The entrepreneurial mindset. This mindset allows the business owner to always be open to evaluate the potential success of every opportunity placed before their business. It is the creative side of the business where risk and rewards are calculated.

2. Business financial education. While budgeting, profit margins, pricing, overhead, fixed expenses and the like might well be a foreign language to most entrepreneurs and small business owners, understanding how they work in your business is essential to long-term business success. Don’t loose sight of the money. Nothing else in your definition of success will come true if you don’t keep the money under control!

3. Basic marketing education. Peter Drucker once said, “Business has only two functions – marketing and innovation.” Both require a creative mind and the willingness to take risks. Unless your business has a marketing plan and the will to engage the market, chances of success are minimal.

4. Leadership education. Even the most “solo” of solo-entrepreneurs needs to have leadership skills. Learning how to direct your clients/customers into making a decision is absolutely necessary in developing a successful business. If and when employees come into the picture, these skills need to be sharpened regularly to keep the company moving smoothly and in the right direction at all times.

5 Personal growth education. This is probably one of the least considered of the essentials of business success. Most business owners don’t see either the value of personal growth training nor to they make ample time for it in their business. Yet, if you study the lives of some of the greatest business owners in history, they found such education as essential for themselves and their businesses.

Understanding and putting to practice these essentials does not guarantee business success, but they do make the probability of that success greater. To discard them makes failure your primary option.

What do you think about this list? Are there other essentials that you would include?

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Slow times will come …

Everything in life is cyclical. There are times when things move quickly and times when things do not! Busy times are always more exciting and keep the adrenaline flowing, but the slow times also have great benefit. So, don’t let these times discourage you because in business, as in all of life, slow times will come.

The question that needs to be asked and answered is, “What do I do when the slow times come?”

1. Take time to breathe. In other words, when the slow times come, use them to relax and recuperate. Everything that has life needs down time. Make the slow time valuable to you by using it to bring down the stress, getting more rest, and letting life slow down to a natural pace.

2. Take time to evaluate. In the slow times, you have more time to evaluate business/life in a way that the busy times don’t allow. Take advantage of this extra time to think, plan, and tweak your existing strategy for greater future successes.

3. Take time to explore. Peter Drucker said that all business is about marketing and innovation. The slow times that will surly come are perfect times to explore opportunities to make your business unique in your market. Look for ways to make changes that provide more information, new products and services, and more value for both current and potential new customers. This time of exploration will make your business stronger in the long run.

Every business owner knows that slow times will come. The difference between successful businesses and those that just survive is what business owners do during the slow times!